From Cash Back to Added Features

We have tiers from Bronze to Gold

We've worked hard to get a membership program together and ready for everyone - so have a read of everything included in our membership!

  • Standard Cash Back

    Get Cash Back on all orders that you purchase online every single time.

  • Bonus Cash Back

    Get Double Cash Back on certain products and select promotions

  • Product Pricing

    Get exclusive pricing on select products available online

  • Referral Rewards

    Get referred every time that you refer a friend and they spend

  • Delivery Options

    Get faster delivery options with your membership

  • Order Guarantees

    Get Order Guarantees on all your orders depending on your membership

  • BRONZE

    Anyone can sign up for a Bronze Membership and enjoy it's benefits at any time

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    FREE FOREVER FOR EVERYONE

  • SILVER

    Silver Membership is invite-only at this time. Customers invited to this membership will receive an email.

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    FREE FOR INVITED CUSTOMERS

  • GOLD

    Gold Membership is invite-only at this time. Customers invited to this membership will receive an email.

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    FREE FOR INVITED CUSTOMERS

Customers that are invited to Silver and Gold Memberships will receive an email confirming their membership invitation and that will automatically be assigned to them. Silver and Gold Memberships are not available to for purchase at this time.

Standard Cash Back

This is what you earn with every purchase, every single time as long as you make your purchase online

  • BRONZE

    Get $1 Store Credit for Every $50

  • SILVER

    Get $1 Store Credit for Every $25

  • GOLD

    Get $1 Store Credit for Every $10

Bonus Cash Back

Our bonus rates that you earn when you purchase select products. When a product says 'Bonus Cash Back' then you will receive these rates below.

  • BRONZE

    Get $1 Store Credit for Every $25

  • SILVER

    Get $1 Store Credit for Every $10

  • GOLD

    Get $1 Store Credit for Every $1

Refer a friend and both of you get a referral bonus to enjoy on future purchases.

  • BRONZE

    $50

  • SILVER

    $100

  • GOLD

    $250

  • Late Dispatch Guarantee

    You want to know that when you place an order, it's out on time. So if your order isn't dispatched within 2 business days from when you ordered it, you'll get $50 - $100 store credit for you to use on your next order

    Exclusive to Silver and Gold Memberships 
  • End of Week Guarantee

    The weekends are the busiest time for you and where you make the most money - so if you placed an order and it doesn't arrive by the end of the week, get $50 - $100 store credit for you to use on your next order.

    Exclusive to Silver and Gold Memberships 
  • Incorrect Item Guarantee

    Mistakes happen, but when you have a Silver or Gold Membership you'll get a guarantee that if you get the incorrect item not only will we replace it, but you'll get 50% of that items cost back as store credit

    Exclusive to Silver and Gold Memberships 
  • Substitution Guarantee

    Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

    Exclusive to Gold Membership 
  • Price Lock Guarantee

    Gold Memberships come with a price lock guarantee - so if the cost of the product you buy goes up, you never see that price increase!

    Exclusive to Gold Membership 
  • Price Match Guarantee

    Gold Memberships come with a Price Match Guarantee so if you're getting the same product elsewhere at a cheaper rate, we'll match it!

    Exclusive to Gold Membership 

More To Come

We're always adding new features and benefits to our membership program with Silver and Gold Memberships available to purchase in the future!

Need More Information?

Click through the links below to read our Frequently Asked Questions and our Terms and Conditions

Can't find the answers to your question? Email us at info@donmassimocoffee.com.au.